Privacy Policy

1. Introduction

Welcome to P2PTrack360. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at privacy@p2ptrack360.com.

This Privacy Policy applies to all information collected through our Services (which includes our website, mobile application, and any related services), as well as any related sales, marketing, or events.

Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

2.1 Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include the following:

Personal Information: Name, email address, phone number, job title, company name, and other similar contact data.
Credentials: Passwords, password hints, and similar security information used for authentication and account access.
Payment Data: We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
Business Information: Business name, address, registration number, industry domain, and other business-related information.

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

Note: We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

Purpose	Description
To facilitate account creation and logon process	If you choose to link your account with us to a third-party account, we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
To send administrative information to you	We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To protect our Services	We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
To enforce our terms, conditions, and policies	For business purposes, to comply with legal and regulatory requirements or in connection with our contract.
To respond to legal requests and prevent harm	If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

4. How We Share Your Information

We may process or share your data that we hold based on the following legal basis:

4.1 Consent

We may process your data if you have given us specific consent to use your personal information for a specific purpose.

4.2 Legitimate Interests

We may process your data when it is reasonably necessary to achieve our legitimate business interests.

4.3 Performance of a Contract

Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4.4 Legal Obligations

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

4.5 Vital Interests

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

We only share information with the following third parties:

Cloud Computing Services: Amazon Web Services (AWS)
Communication & Collaboration Tools: Slack, Microsoft Teams
Payment Processors: Stripe, PayPal
Customer Support Tools: Zendesk, Freshdesk

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

We use cookies for the following purposes:

Authentication: To recognize you when you visit our Services and to keep you logged in.
Security: To protect user accounts, including preventing fraudulent use of login credentials.
Preferences: To remember information about your browser and your preferences.
Analytics: To help us understand how our Services are being used and how we can improve them.
Advertising: To deliver content, including advertisements relevant to your interests, on our Services or on third-party sites.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

Request access to your personal information
Request correction of the personal information that we hold about you
Request erasure of your personal information
Object to processing of your personal information
Request restriction of processing your personal information
Request transfer of your personal information
Right to withdraw consent at any time where we are relying on consent to process your personal information

If you would like to exercise any of these rights, please contact us using the contact details provided in the "Contact Us" section below.

Note: We will respond to your request within 30 days. We may need to verify your identity before processing your request, which may require us to request additional personal information from you.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Specifically, our servers are located in the United States, and our group companies and third-party service providers operate around the world. This means that when we collect your personal information, we may process it in any of these countries.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy. These include implementing the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers.

10. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. How to Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) by email at dpo@p2ptrack360.com, by phone at +1 (832) 757-4855, or by post to:

P2PTrack360 Data Protection Office

Address: 12315 Mackinchan St. Richmond, TX 77407, United States

Email: privacy@p2ptrack360.com

Phone: +1 (832) 757-4855

Hours: Monday to Friday, 9:00 AM to 5:00 PM (CST)

12. How to Contact the Appropriate Authority

If you are a resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.